Privacy statement

SMITS. Real Estate, located at Sint Pieterstraat 17A
6211 JM Maastricht, is responsible for the processing of personal data as outlined in this privacy statement.

Contact details:
https://www.smitsrealestate.nl
Sint Pieterstraat 17A
6211 JM Maastricht
0433212350
Coco Smits is the Data Protection Officer of SMITS. Real Estate. He/she can be reached via coco@smitsrealestate.nl

Personal data we process
SMITS. Real Estate processes your personal data because you use our services and/or because you provide these data to us yourself.

Below you will find an overview of the personal data we process:
- First and last name
- Gender
- Date of birth
- Place of birth
- Address details
- Phone number
- Email address
- Other personal data that you actively provide, for example by creating a profile on this website, in correspondence, and by phone
- Bank account number

Special and/or sensitive personal data we process
SMITS. Real Estate processes the following special and/or sensitive personal data about you:
- Credit check
- Citizen service number (BSN)

Our website and/or service does not intend to collect data about website visitors who are under 16 years of age. Unless they have permission from parents or guardian. However, we cannot verify whether a visitor is over 16 years old. We therefore recommend that parents be involved in their children's online activities to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal data about a minor without permission, please contact us at info@smitsrealestate.nl, and we will delete this information.

For what purpose and on what basis we process personal data
SMITS. Real Estate processes your personal data for the following purposes:
- Handling your payment 
- To be able to call or email you if necessary to perform our services
- To inform you about changes to our services and products
- To offer you the possibility to create an account

How long we retain personal data

SMITS. Real Estate does not retain your personal data longer than strictly necessary to achieve the purposes for which your data are collected. We apply the following retention periods for the following (categories) of personal data:

4 months.

Sharing personal data with third parties

SMITS. Real Estate does not sell your data to third parties and will only provide them if necessary for the execution of our agreement with you or to comply with a legal obligation. We enter into a data processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. SMITS. Real Estate remains responsible for these processing activities.

SMITS. Real Estate shares your personal data with various third parties if this is necessary for the performance of the agreement and to comply with any legal obligation. With companies that process your data on our behalf, we enter into a data processing agreement to ensure the same level of security and confidentiality of your data. SMITS. Real Estate remains responsible for these processing activities. Additionally, SMITS. Real Estate provides your personal data to other third parties, namely the property owner. We do this only with your explicit consent.

SMITS. Real Estate only provides personal data to third parties when necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use
SMITS. Real Estate only uses technical and functional cookies. A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and for your convenience. They ensure that the website works properly and remember, for example, your preferences. Additionally, they allow us to optimize our website. You can opt out of cookies by adjusting your internet browser settings to not store cookies anymore. Furthermore, you can also delete any information previously stored via your browser settings.

You can opt out of cookies by adjusting your internet browser settings to not store cookies anymore. Furthermore, you can also delete any information previously stored via your browser settings.

For more information, see: [https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/](https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/)

Accessing, modifying, or deleting data
You have the right to access, correct, or delete your personal data. You can do this yourself via the personal settings of your account. Additionally, you have the right to withdraw any consent given for data processing or to object to the processing of your personal data by our company, and you have the right to data portability. This means that you can request us to send the personal data we hold about you in a computer file to you or another organization named by you.

If you wish to exercise your right to object and/or right to data portability or if you have any other questions/comments regarding data processing, please send a specific request to info@smitsrealestate.nl.

To ensure that the request for access is made by you, we ask you to include a copy of your identity document with the request. Please black out your photograph, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) in this copy to protect your privacy. SMITS. Real Estate will respond to your request as soon as possible, but within four weeks at the latest.

SMITS. Real Estate also wants to inform you that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). This can be done via the following link: [https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons](https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons)

How we secure personal data
SMITS. Real Estate takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. If you believe that your data is not properly secured or if there are indications of misuse, please contact our customer service or email us at info@smitsrealestate.nl.